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Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Wooden or Metal Products may be measured by weight. Our counting team does many checks for bagging accuracy. Our policy allows for plus or minus 2% for bulk wooden or metal items. Please allow for that with your purchase decisions. For bulk purchase of wooden or metal products, we will issue refunds on a case-by-case basis, based on a review of photos and relevant discussions. When more than 2% of a product purchased is deemed unacceptable or missing, we will offer a partial credit/refund and will do so after a review of photos or of the returned merchandise. Remedy regarding rates of unacceptability or missing quantities that are less than 2% will be discussed on a case-by-case basis.
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