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Where's my parcel?

When we ship your parcel, you will receive 2 emails from us with tracking information** (Remember to check your spam/junk folders. **2 shipping options do not include tracking). We continue to notice continued shipping disruptions. If your parcel seems stalled, be patient. More than 99.95% of our parcels are successfully delivered. For more information on the shipping method you selected please click here.

Bear Woods Customer Resource Center

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We accept orders Online (Most Secure), by phone, by fax, or if you have an account with us, by email.  We accept Visa/MasterCard/American Express/Diners Club and Discover.  We also accept payment by e-transfer and wire transfer and cheque (contact us to set up an account).
Contact us and we can discuss payment on account options for businesses, schools, and other institutions.

Not everyone will be accepted, but we will happily discuss it. For Schools - we'll take a Purchase Order anytime by Fax or Email.

Online Orders can use PayPal Credit.  Click here to learn more about PayPal Credit.

Add items to your Wish List (Learn More about Wish Lists and Registering), or to your Shopping Cart as you go. You can adjust quantities as you go, or from your shopping cart. When you click on the Shopping Cart/Checkout (Top right of every page) you will see shipping options/rates, and how to make a secure online payment.

To order or make an inquiry by phone, call 1-800-565-5066 Toll-Free, or call 1-902-638-8622. We answer calls live on regular business days, between 9 AM and 5 PM Pacific Time.

Many products have quantity discounts - buy more, save more!

A) Note the "Per 100 or Per 25 or Per 1000 or Each" comments you see in the name of the product and below the grid that displays pricing info.

B) If the item says "Per 100" then Quantity of 1 means you get 100 pieces of the item.

C) Need a quantity we don't advertise? Call us or email us and we will see if we can help.

Canadian Shoppers visit woodparts.ca for the same products and product numbers (You will have to rebuild your shopping cart).  Outside North America,From your shopping cart, you can select your country to ship to, enter your postal code, and then you will see shipping options for the items you have added to your cart.  Customers outside of North America are fully responsible for import fees, duties, and customs fees.

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